Madison plays a key role in ensuring truly white-glove experience across the firm. She supports the advisory team in serving clients while also managing day-to-day office operations and back-office functions that keep the business running smoothly and efficiently.

Before joining Heritage, Madison spent several years as an administrative assistant for a travel sales company, where she developed strong capabilities in office management, relationship building, cross-functional communication, and team collaboration. She brings that experience forward in her work at Heritage, contributing to a warm, organized, and highly service-oriented environment.

Madison lives in the Pittsburgh area and enjoys reading, scrapbooking, and hiking.